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    No, just turn up. We use the ticket thing to...

    No, just turn up. We use the ticket thing to gauge interest. All are welcome.
    Mart
  2. I think i've now discussed service provision and...

    I think i've now discussed service provision and timescale to death above so I won't go into that lot again - you can see elsewhere on the forum.

    You would have been told 6 weeks because that's...
  3. That's a real shame as the comments on this forum...

    That's a real shame as the comments on this forum are only a particularly tiny cross section of our customer base.

    With 6 full time technicians on the Ducati side of our business we service...
  4. Ducati Glasgow - Service timescales, apology and explanation

    First and foremost, apologies if you’ve been having timescale issues with our service department.

    As a business, we’ve been dealt a particularly difficult and challenging set of circumstances this...
  5. But as you'll now see, we haven't royally cocked...

    But as you'll now see, we haven't royally cocked up. As i've said already, there are multiple courtesy bikes available for our customers to use - if they're not booked out, everyone is welcome to...
  6. If only that were possible - I would gladly offer...

    If only that were possible - I would gladly offer it! :D
  7. We have courtesy bikes available but we are...

    We have courtesy bikes available but we are limited to this supply by Ducati - Chiz, just the same as every one of our customers would be welcome to one albeit I don't know if one is available.
    ...
  8. Brian, we haven't fixed the Hypermotard (albeit...

    Brian, we haven't fixed the Hypermotard (albeit coincidentally it will be fixed this week) because we are prioritising our customers bikes first - it's that simple and tbh I think that is...
  9. We've changed a load of staff since last year...

    We've changed a load of staff since last year including 4 new technicans of the available 6 on site (this is more than we've ever had), furthermore there are 2 new service advisors and a two new...
  10. Who are the "people" you are referring to Mary?...

    Who are the "people" you are referring to Mary? Just so i'm clear.
  11. As discussed with Chiz, he informs me that he was...

    As discussed with Chiz, he informs me that he was in contact with someone on this Facebook page who decided internally that they had no desire to be involved with something like this.

    So for the...
  12. Anal? Sorry Derek but we have a responsibilty and...

    Anal? Sorry Derek but we have a responsibilty and furthermore a binding contract with our manufacturer that dictates exactly what we supply. I'm sorry you don't like it but that's the confines we...
  13. Further to what Chiz has said: - Sigma clutches...

    Further to what Chiz has said: -
    Sigma clutches are designed and sourced by Neil Spalding. You may remember his name as the guy that gave the technical explanations from Eurosport when Toby and...
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    Dunno if I could!! :):eek::)

    Dunno if I could!! :):eek::)
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    I dunno if I would call it a marketing ploy, but...

    I dunno if I would call it a marketing ploy, but if you want to use that kind of approach, I would more specifically describe it as a profiling ploy!:)

    Now I realise Derek that you've got very...
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    Actually Robbie, I didn't fill this in as any...

    Actually Robbie, I didn't fill this in as any kind of SDC/DOC member, this was because I have filled out the relevant part of the Ducati.com site as a consumer and Ducati rider, same as everybody...
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    Like Derek, I am extremely precious about who...

    Like Derek, I am extremely precious about who stores and who uses my information.

    However, Ducati are using this information to be able to cleanse their data and send out special DOC rate invites...
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    Yeah folks, our apologies for this, it has been a...

    Yeah folks, our apologies for this, it has been a very hard decision that took us a while to reach but there are the significant reasons for us not attending the show.

    Please remember we have...
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    Merry Christmas from Thailand. :)

    Merry Christmas from Thailand. :)
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    This story has been flying around the rumour mill...

    This story has been flying around the rumour mill for quite a while now.

    I just don't see it happening; it just wouldn't move the needle enough to make it worthwhile.

    Ducati is worth...
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